Privacy Policy
Overview
At mymoto rewards, we are dedicated to protecting your privacy and ensuring the secure handling of your personal information. This privacy policy outlines how we manage your personal information, including data collected from mymoto rewards and mymoto websites, in compliance with applicable privacy laws and regulations.
Information We Collect
Depending on your interactions with us, we may collect various types of information, including but not limited to:
- Personal details (e.g., name, date of birth)
- Contact information (e.g., address, email address, phone number)
- Occupation
- Driver's license number
- Financial information (e.g., credit card or bank account numbers)
We may also collect personal information about other individuals if you provide it to us, and we rely on you to inform them about this statement when you do so.
How We Collect Your Information
We primarily collect information directly from you, such as when you visit our websites, complete application forms, or contact us with inquiries or requests. Additionally, we may collect information from:
- Third parties (e.g., related entities, business partners, credit reporting agencies)
- Publicly available sources
- Legal requirements
Please note that if you choose not to provide certain information, we may not be able to provide you with certain products or services.
Security of Your Information
We take reasonable steps to maintain the security of your information and protect it from unauthorised access or disclosure. While we implement security measures, it's important to be aware of information security risks and take appropriate precautions to safeguard your data.
How We Use Your Information
We collect, use, and exchange your information for various purposes, including:
- Identity verification
- Processing product or service requests
- Improving our businesses and customer experience
- Marketing products, services, and special offers to you
- Managing our relationship with you
- Handling concerns, complaints, or legal actions
- Complying with applicable laws and regulations
We may also share your personal information with related entities for purposes related to supplying goods or services and providing other services.
Direct Marketing
We may use your information for direct marketing purposes to promote products, services, and special offers we believe may interest you. You can opt-out of receiving such marketing communications by contacting us.
Third Parties
We may share personal information with third parties who provide services on our behalf, but they are only authorized to use or disclose your information as necessary to perform these services or comply with legal requirements.
Access and Correction of Your Information
You have the right to access and correct your personal information held by us. To do so, please contact us to make a request. We may verify your identity before granting access to your information. While there is generally no fee for the initial request, we may apply administrative charges in some cases. If access is denied, we will explain the reasons for this decision.
Making a Complaint
If you have a privacy complaint, please contact us using the details provided in the "Contact Us" section of our page. We are committed to acknowledging your complaint promptly. If you are unsatisfied with our response, you can escalate your complaint to external dispute resolution or relevant regulatory authorities, such as the Australian Information Commissioner (www.oaic.gov.au).
Please email info@mymoto.com.au for further information.